FoodieGo Privacy Policy
Last updated: 31 March 2026
We are FoodieGo Ltd (“FoodieGo”, “we”, “our”, “us”). We are committed to protecting your privacy when you use our website foodiego.co.uk, our mobile applications, and related services (collectively, the “Sites”). This privacy policy explains how we collect, use, share and protect your personal data under applicable UK data protection laws (including the UK GDPR and the Data Protection Act).
1. Contact Details
If you have questions about this Privacy Policy or how we handle your personal data, you can contact us via our support contact form on our website.
FoodieGo Ltd
Registered Address: [insert UK address]
2. Information We Collect About You
We collect personal data that you provide directly when you:
- Create an account with us
- Place orders or make payments
- Contact customer support
- Use our Sites and services
Examples of information we collect include:
- Identity Data — name, date of birth
- Contact Data — email address, phone number
- Order Data — order details, delivery address
- Technical & Device Data — IP address, browser type
- Usage Data — how you use our sites
- Marketing Data — communication preferences
We may also collect Aggregated Data which does not directly identify you but is used for analytics.
3. How We Use Your Information
We process your personal information only where we have a lawful basis to do so (e.g., to fulfil a contract with you, comply with a legal obligation, or pursue legitimate business interests).
Typical purposes include:
- Providing services — processing and delivering your food orders
- Account administration — managing your account
- Customer service — responding to inquiries
- Improving our products and Sites
- Fraud prevention and security
- Marketing communications (where consent is given)
We do not use your data for purposes beyond what is permitted under UK law.
5. Marketing and Advertising
With your consent, we may use your contact information to send promotional messages and offers via:
- SMS or mobile messaging
- Push notifications
You can opt out of marketing communications at any time.
6. Use of Automated Systems
We use automated systems, including algorithms and technology, to:
- Detect fraud
- Manage customer service operations
- Enhance security
These automated systems help ensure safe and efficient delivery of our services.
7. Retention of Your Information
We retain your personal data for no longer than is reasonably necessary for the purposes outlined above and to comply with legal and regulatory obligations.
In certain cases, we may retain some personal data for longer if we reasonably believe there is a prospect of legal claim or enforcement.
9. Transfers of Your Information
Some of the companies and service providers we use may be located outside the UK or the European Economic Area (EEA). When transferring your personal data internationally, we ensure an adequate level of protection is applied, as required by law.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against:
- Loss
- Unauthorized access
- Unlawful processing
- Accidental disclosure
Access to your personal data is limited to those with a legitimate business need.
11. Your Rights Under UK Data Protection Laws
Under applicable laws, you have certain rights concerning your personal data, including:
- Right of access — request a copy of your personal data
- Right to correction — rectify inaccurate data
- Right to erasure — request deletion in certain circumstances
- Right to restrict processing
- Right to object to processing
- Right to data portability
- Right to withdraw consent
To exercise any of these rights, contact us via our privacy contact details.
12. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in law or our services. We encourage you to review it periodically.